Shopping on line can be easy, simple and save you lots of money. It can also take a lot of your time, frustrate you, and result in unwanted purchases. Now the same can be said for regular high street shopping, but with the vast opportunity presented by the Internet it will pay you to spend a few minutes reading this and understanding how to better optimize your Malaysia Airlines shopping experience:

1. Compare - without doubt the biggest advantage that the Malaysia Airlines offers shoppers today is the ability to compare thousands of Malaysia Airlines at a time. This is a great thing, but not necessarily all the time! Too much can be daunting at times so take advantage of the great comparison sites and where possible let them do the hard work for you.

2. Research - if it has been said it will be on the internet. Ignorance is no longer a justifiable reason for buying the wrong thing. Take the time to research in detail everything that you could possible want to know about

3. Testimonials - don't know anybody that has bought a Malaysia Airlines? Wrong! If the Malaysia Airlines is good the internet will let you know. Use the Internet as a friend and get testimonials before you buy.

4. Questions - Got a question about Malaysia Airlines then search the Forums, FAQ's, Blogs etc. Don't be afraid to ask .....

5. Reputation - Never heard of the company selling Malaysia Airlines? Don't worry, no reason why you should know every company in the world, but you know someone that does! Use the internet to find out what people are saying about Malaysia Airlines and build up a picture of their reputation for sales, returns, customer service, delivery etc.

6. Returns - still worried that even after all of the above your Malaysia Airlines wont be what you want? Check out the returns policy. There is so much competition now that someone, somewhere is bound to offer the terms that you are comfortable with.

7. Feedback - happy with your Malaysia Airlines then let people know, after all you are depending on others people input in your buying decision, so why not give a little back.

8. Security - check for the yellow padlock on the Malaysia Airlines site before you buy, and the s after http:/ /i.e. https:// = a secure site

9. Contact - got a question about Malaysia Airlines, or want to leave a comment then check out the sites contact page. Reputable companies have them and respond.

10. Payment - ready to pay for your Malaysia Airlines, then use your credit card or PayPal! Be aware of companies that don't accept them, there may be genuine reasons but given the huge amount of choice you have when buying online there is no reason at all not to buy via credit card or PayPal.

{{Infobox Airline| airline = Malaysia Airlines (MAS)
Penerbangan Malaysia| image = MalaysiaAirlinesLogo_New.jpg| image_size = 300px| IATA = MH| ICAO = MAS| callsign = MALAYSIAN| founded = 1947 (as Malayan Airways)]| secondary_hubs = Kota Kinabalu International Airport
Penang International Airport
Grads| lounge = Golden Lounge| alliance =| subsidiaries = [Firefly (airline)
MASwings
MASkargo, [Malaysia (Managing Director & CEO)| website = http://www.malaysiaairlines.com-->

Malaysia Airlines (Abbreviated: MAS,马航 ; [Malay language: Penerbangan Malaysia; Chinese language: 马来西亚航空公司; Hanyu Pinyin: Málaixīya Hángkōng Gōngsī) is the Flag carrier of Malaysia, operating scheduled services to over 100 destinations worldwide. It also operates domestic network and charter services. Its main base is Kuala Lumpur International Airport, with hubs at Kota Kinabalu International Airport, Penang International Airport and Kuching International Airport.

It is one of only five airlines in the world to have been awarded a 5-star rating by Skytrax besides Asiana Airlines, Cathay Pacific, Qatar Airways and Singapore Airlines.

History The airline started operations on 1 May 1947 as Malayan Airways, changing to Malaysian Airways in November 1963 after the formation of Malaysia. With the separation of Singapore from the Federation of Malaysia on 9 August 1965, the Singapore and Malaysia governments took over majority control from BOAC and other shareholders and the airline was renamed Malaysia-Singapore Airlines. On 3 April 1971 the airline was split into Malaysian Airlines System and Singapore Airlines. The new airline began operations on 1 October 1972 as the national carrier of Malaysia. On 15 October 1987, the trading name was changed to Malaysia Airlines.

Corporate Information Malaysia Airlines is listed on the stock exchange of Bursa Malaysia under the name Malaysian Airline System Berhad. Its parent company is Penerbangan Malaysia Berhad. The airline has suffered high losses over the years as a result of fuel price increases and poor management. The Government of Malaysia overhauled the operations of the airline and Idris Jala was appointed as the new CEO in 1 December 2005. Under his leadership, Malaysia Airlines unveiled its Business Turnaround Plan (BTP) in February 2006 which highlighted low yield, an inefficient network and low productivity (overstaffing). The airline headquarters building in downtown Kuala Lumpur has been sold. The new corporate headquarters is now at Sultan Abdul Aziz Shah Airport in Subang, Petaling.

The airline is owned by Penerbangan Malaysia Berhad (PMB) (69.34%), Employees Provident Fund Board (10.72%), Amanah Raya Nominees (Tempatan) Sdn Bhd (5.69%), State Financial Secretary Sarawak (2.71%) and Warisan Harta Sabah (2.4%). It has 19,546 employees (at March 2007).

Group structure Malaysia Airlines Group Structure {| align=right||-||}Malaysia Airlines has over 20 subsidiaries and associates including: ;Malaysia Airlines Cargo Sdn. Bhd.http://www.maskargo.com/module.php?folder=about&filename=about "MASkargo: Corporate Info"]. -100%

Malaysia Airlines Cargo Sdn. Bhd. is a cargo division of Malaysia Airlines and commercially known as MASkargo. It is a cargo carrier based in Advanced Cargo Center in Kuala Lumpur International Airport.

;MAS Aerotechnologies Sdn. Bhd. - 100%MAS Aerotechnologies Sdn. Bhd. is an engineering and maintenance division of Malaysia Airlines also known as Malaysian Airlines' Engineering and Maintenance Division. Malaysian Airlines' Engineering and Maintenance Division offers aircraft maintenance, calibration services, engineering & maintenance training and engineering & maintenance support to airline customers, including KLM, Garuda Indonesia and Royal Brunei Airlines.

;MAS Academy Sdn. Bhd. - 100%MAS Academy Sdn. Bhd. is a training facility for employees of Malaysia Airlines. The Academy also provides training for other organisations in airline operations and other related sectors.

;MAS Golden Holidays Sdn. Bhd. - 100%MAS Golden Holidays Sdn. Bhd. is a division of Malaysia Airlines. Known as Golden Holidays, the division is responsible for marketing and selling Malaysia Airlines holiday packages and tours.

FireFly

Firefly is a low cost airline which is a wholly subsidiary of Malaysia Airlines but to be managed by Flyfirefly Sdn. Bhd. The airline flies two daily services out of Penang International Airport to Kota Bahru, Langkawi, Kuantan and Kuala Terengganu, plus daily services to Phuket and Koh Samui in southern Thailand. FireFly, a new subsidary of Malaysia Airlines Malaysia's First Community Airline, FireFly

MASwings MASwings is a newly formed wholly owned subsidiary of Malaysia Airlines. The airline will take over the Rural Air Services in Sabah and Sarawak from FlyAsianXpress. MASwings has plans to purchase 10 ATR 72-500 aircraft to replace its 9 Fokker 50. They will also replace the current fleet of DHC-6-300 Twin Otters with the newer "Series 400" model. MASWings to replace Fokkers with ATR planes by 2009

Corporate image & logo Corporate image

;Female uniform - Sarong KebayaThe design of the Sarong Kebaya was introduced on 1 March 1986. It was designed by the School of Fashion at Mara Institute of Technology (Malay language: Institut Teknologi Mara) and later known as Mara University of Technology (Malay language: Universiti Teknologi Mara). The design reflects the Malaysian culture. The batik material depicts the kelarai motif which is a bamboo weave pattern. It appears in the background in subdued hues of the basic uniform colour. Superimposed on the kelarai motif is a mixture of local flora such as the cempaka, jasmine and the leaves of the hibiscus. The geometric Sarawakian motif is used for the lapels of the baju, edges of sleeves and the sarong.

On 1 January 1993, the colors of the batik were enhanced to complement the color of the male cabin crew's new uniform.

;Color Code* Sarong Kebaya with yellow flowers are for the Inflight Supervisors. * Sarong Kebaya with pink flowers are for the Chief Stewardesses, Leading Stewardesses and Flight Stewardesses. * Sarong Kebaya with magenta flowers are for the ground frontliners.

;Male uniform - Classic & Service JacketsMale cabin crews are required to wear the classic jacket whenever they are outside the aircraft with some exceptions. However, onboard the aircraft, male cabin crews with the exception of male In-flight Supervisors are required to wear the service jacket. The male uniforms are color-coded.

;Color Code* Dark shade Ottanio color jackets are for Inflight Supervisors, Chief Stewards, Leading Stewards and Flight Stewards. * Light shade Ottanio color jackets are for male ground frontliners.

Corporate logo ;Winged Tiger

The history of the airline started in 1937 when Malayan Airways Limited was registered as a company. Flying operations started in 1947, with the aircraft bearing the symbol of a Winged Tiger. In 1963, the airline was renamed Malaysian Airways Limited when the Federation of Malaysia was formed. Subsequently, Borneo Airways Limited was absorbed by Malaysian Airways Limited.

;MSAIn 1965, with the political separation of Singapore from Malaysia, there was continued participation by the governments of Malaysia and Singapore in the airline. In 1967 the company changed its name to Malaysia-Singapore Airline Limited (MSA), which was the joint national air carrier for both countries, and a new logo was introduced.

;Moon Kite {| align=right||-||} In 1971, Malaysia-Singapore Airline Limited was separated into two airlines, each with its own policies and objectives, leading to the birth of Malaysia's flag carrier, Malaysian Airline System (MAS) on 3 April 1971. The name was chosen because, in abbreviated form, MAS(as in EMAS) in Malay means gold, to symbolize quality service.

;Current logo (since 1987)A new corporate logo designed by Mara Institute of Technology (Malay language: Institut Teknologi Mara) later known as Mara University of Technology (Malay language: Universiti Teknologi Mara) was introduced on 15 October 1987, retaining the essence of the moon kite, with a sheared swept-back look for a more aerodynamic posture.

Along with the new corporate logo, a new type style - MALAYSIA, was created. . It is italicized to slant parallel with the logo to accentuate speed as well as direction. Within this corporate typestyle, the alphabets MAS bear red clippings to denote initials of the statutory name of the airline, Malaysian Airline System (MAS) were added after the original design was rejected by former Prime Minister Tun Dr. Mahathir. The introduction of blue to the original red logo has national significance. The red and blue divides equally in the mid-spine to denote equilibrium.

Destinations Under the Business Turnaround Plan (BTP), Malaysia Airlines began restructuring. The plan is based on the hub-and-spoke approach and the new Domestic Rationalism Policy announced by the Government. This resulted in Malaysia Airlines’ domestic routes being restructured from 118 to 22 routes and international routes from 114 to 90. The domestic restructuring plan began in August 2006, whilst the restructuring of the international sector is being phased. Phase one - rerouted flights via KL International Airport as the primary hub and phase two, which required routes to be axed after exhaustive route profitability are completed.

The plan is not just to reduce the airline flights but also to improve connectivity and frequency on targeted routes. Previously, Malaysia Airlines only operated 2 daily waves of flight arrivals and departures, but from August 2006, the airline operated 4 waves of flight per day. The airline also launched new flight schedules effective August 2006 to ensure better connectivity.

;InternationalAs of August 2006, Malaysia Airlines flies to 60 destinations worldwide plus 16 destinations within Malaysia. In cooperation with codeshare partner airlines, the airline serves a further 23 destinations worldwide. It was the first airline in Southeast Asia to fly to South Africa following the demise of apartheid and the only airline in Southeast Asia that serves South America via its services to Buenos Aires, Argentina. In 2006, it suspended its routes to Manchester, Vienna, Fukuoka, Chengdu, Xi'an, Cairo, Kolkata and Ahmedabad under its Business Turnaround Plan.

;DomesticThe implementation of Domestic Rationalism Policy in August 2006, saw Malaysia Airlines lose its non-trunk domestic routes and it will operate only 19 trunk routes within Malaysia. The national carrier operates 7 trunk routes between KL International Airport (KLIA) and Peninsular Malaysia cities, 6 trunk routes between KLIA and Sabah/Sarawak, and 6 trunk routes within Sabah and Sarawak. However, in July 2006, Malaysia Airlines will fly to 3 additional non-trunk routes increasing its domestic routes to 22.

;Rural Air ServicesFrom its creation, up until 31 July 2006, Malaysia Airlines provided air links between remote areas of East Malaysia and its urban centers through Rural Air Services (RAS). Using the 19-seater Twin Otter aircraft, Malaysia Airlines provided services to the airstrips in Bakalalan, Bario, Belaga, Kudat, Lawas, Limbang, Mukah, Long Akah, Long Banga, Long Lelang, Long Seridan, Marudi, Mulu and Tomanggong. The loss making RAS was inherited by Malaysia Airlines through the creation of Malaysian Airline System (MAS), from 1971 until 2006. The service is now operated by MASWings, a newly formed subsidiary wholly owned by Malaysia Airlines, which previously operated by FlyAsianXpress

Fleet Passenger The Malaysia Airlines fleet consists of the following aircraft as of August 2007: Malaysia Airlines Fleet Information "AeroMalaysia: Malaysia Airlines: Current Fleet"{| class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"|+ Malaysia Airlines Fleet|- bgcolor=white!Aircraft!Total!Passengers
(First/Golden Club/Economy)!Routes!Notes|-|Airbus A330-200|11|294 (10/44/250)
298 (0/42/256)
302 (0/42/260)|Domestic/International short-medium haul||-|[Airbus A380|(6 orders)|||Entry into service: 2008|-|Boeing 737-400|11|359 (12/41/306)
384 (18/50/316)|International long haul||-|[Boeing 777-200ER|17|282 (0/35/247)|International long haul||}

Cargo {| class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"|+ Malaysia Airlines Cargo Fleet|- bgcolor=white!Aircraft!Total!Cargo Capacity
(kg)!Notes|-|Boeing 747|4|100,000|Freighter aircraft|-|Boeing 747-400F|2|120,000|Freighter aircraft|}

Notes -RNSD aircraft is a refurbished aircraft with brand new cabin features. -As of August 2007, the average age of Malaysia Airlines' fleet was 11.8 years

The airline flies Boeing 747, Boeing 777-200 and Airbus A330 aircraft mainly for medium to long haul international routes, while the Boeing 737-400 is often used for shorter international and domestic flights departed from KL International Airport, Kota Kinabalu International Airport, Penang International Airport and Kuching International Airport.

Fleet Expansions in Airbus Livery

*a compensation payment for the delay in delivery of the superjumbos, Airbus To Compensate MAS For Delay In Delivery Of A380 Superjumbo *cancelling the order Nevertheless, they have yet to decide on the matter. However, MAS parent company Penerbangan Malaysia Berhad is still under talks with Airbus parent company EADS for the compensation of the A380 delay.. Options undertaken in regards to the delay of A380

Historic List of aircraft that Malaysia Airlines and its predecessor companies flew in past. "AeroMalaysia: Malaysia Airlines: Former Fleet"{| class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"|+ Malaysia Airlines Retired Fleet|- bgcolor=white!Aircraft!Total!Exit From Service!Notes|-|Airbus A300|1|October 1990||-|[Airspeed Consul|10|February 1980||-|[Boeing 737-100|23|March 1988||-|[Boeing 737-500 BBJ|1|June 2003||-|[Boeing 737-800|-|[Boeing 747-200|1|April 2002||-|[Bristol Britannia 1961-1963|-|[Britten Norman Islander|7|November 1969|5 operated by Malaysian Airways/
Malaysia-Singapore Airlines 1965-1969,
2 leased to Malaysia-Singapore Airlines
from [British Overseas Airways Corporation 1967-1969|-|de Havilland Canada DHC-2 Beaver||||-|De Havilland Canada DHC-6 Twin Otter|20|||-|[Fokker F50 albeit only two of them|-|[Douglas DC-3||||-|[Lockheed Super Constellation|6|March 2000||-|[McDonnell Douglas MD-11|2|||-|[Vickers Viscount|2|September 1963|Malayan Airways 1959-1963|-|}

Cabin

Malaysia Airlines offers three travel classes which include First, Golden Club, and Economy Class.

First Class The newer version of First class travel was introduced in 2005 is only available on Boeing 747-400 with 12 seats. It features a 180 degree flat bed seat with a pitch of 80" and a width of 20.5" which is electronically controlled that can choose from a variety of positions at the touch of a button. The seat also doubles a visitor’s seat. There is a 115 AC power outlet for the notebook or electronic devices, 15-inch LCD touch screen monitor for Select 3000i that can be stowed away when not in use and a personal controller unit. Amenity kit and a turn down seat service is available on all flights, where the cabin crew will transform the seat into a bed, with bedlinen prepared for the passenger. First Class cabins are fitted with mood lighting system where it is synchronised with the time and duration of the journey which enables passengers to adjust to the destinations' time zone, reducing the effects of jetlag.

Golden Club Class Business Class or Golden Club Class is available on all of Malaysia Airlines fleet. The newer business class that was introduced in 2005 can only be found on Boeing 747-400 which has 41 seats and Boeing 777-200 which has 35 seats. It features 171 degree lie flat seat with a pitch of 62" and a width of 18.5" which is electronically controlled that can choose from a variety of positions at the touch of a button. There is a 10.4-inch LCD touch screen monitor, a personal controller unit and a 115 AC power outlet for other devices into. Other business class are available on Airbus A330 series and Boeing 737-400 which only feature recliners. Personal Television are available on those type of seats on Airbus A330-200. Apart from First Class cabins, Golden Club Class cabins are also fitted with mood lighting system where it is synchronised with the time and duration of the journey which enables passengers to adjust to the destinations' time zone, reducing the effects of jetlag.

Economy Class Economy Class is available on all of Malaysia Airlines fleet. The seats feature a pitch of 34" and width of 17" with foot rests and lumbar support. On Boeing 747-400, Boeing 777-200 and Airbus A330-200, it offers a 6.5" Personal TV located behind each seat and footrest located below the seat infront.

In-flight entertainment Select is the in-flight entertainment system of Malaysia Airlines. There are two types of Select, Select 3000i and Select Mainscreen.

Select 3000i :All Malaysia Airlines B777 aircrafts and B747-400 aircrafts are fitted with the Select 3000i, passengers can choose over 500 hours of audio and video programming. With 200 music CDs and 150 movies and televison shows on-demand available, passengers can start, stop, forward and rewind their selected programme at will. A touch screen personal TV is available for First Class passengers and Golden Club Class (Business Class) on board Boeing 747-400 and Boeing 777-200 aircraft. Select 3000i is developed by Panasonic Avionics Corporation. Apart from offering programs in 14 languages, Select 3000i also offers free language lesson in 22 languages. LESSONS IN FLIGHTAround the World

Select 3000i Portable Media Player : Developed by e.Digital Corporation, Select 3000i Portable Media Player is an inflight entertainment system provided to Malaysia Airlines' First Class and Business Class passengers on several regional, semi-long haul A330 aircraft on North and South Asia routes. Passengers can choose over 100 hours of On-Demand movies, TV shows, and sports. The system is similarly used by Lufthansa, Air France and Alitalia. eDigital eVU Malaysia Airlines Successfully Launches e.Digital's Portable 8" eVUTM IFE System and Services

Frequent flyer programs Malaysia Airlines has two frequent flyer programs, Grads for Students by Malaysia Airlines (Grads) and Enrich by Malaysia Airlines (Enrich). Grads is a frequent flyer program with benefits designed for students. Enrich by Malaysia Airlines is a frequent flyer program for frequent travelers that comprises a variety of airlines, banks, credit card issuers, hotels and lifestyle retailers around the world.

Enrich by Malaysia Airlines On September 30, 1987, Malaysian Airline System introduced the Esteemed Traveller frequent flyer program. In the early 1990s, Malaysia Airlines, Cathay Pacific Airways, Thai Airways International and Singapore Airlines launched their joint Asian frequent flyer program Passages. The joint program was officially dissolved in 1999 and the Enrich frequent flyer program made its debut after the split from Passages.

Enhanced EnrichOn July 12, 2006, Malaysia Airlines introduced its enhanced Enrich frequent flyer program. The program is now known as Enrich by Malaysia Airlines (Enrich), modeled after its more successful frequent flyer program Grads for Students by Malaysia Airlines. One of the enhancements in the program was the introduction of the Enrich Silver membership, which focuses on economy class travelers, while retaining the other memberships – Enrich Blue, Enrich Gold and Enrich Platinum.

MemberEnrich current membership of one million is spread over 240 countries, with the strongest in Malaysia at about 60%, followed by Australia (14%), Singapore, Britain and the US. Enrich membership numbers have been growing at an average of 23 percent per year, well above the industry’s average of 18 percent. Enrich members clocked in a total of 2.5 billion miles in 2005.

BenefitsThere are four levels of Enrich memberships, each offering various privileges including priority check-in, priority standby, extra baggage allowance, amongst others. Miles can be accrued on qualifying Malaysia Airlines services, as well through a host of partners, including airlines, hotels, car rental agencies and credit card companies. Miles accrued by members allow for redemption for free travel, free upgrades and a host of other complimentary services.

PartnersMembers of Enrich are able to accrue miles on qualifying flights/stays on the Enrich Partners such as: {||- valign="top"| | |}

Grads Grads for StudentsGRADS is Malaysia Airlines' frequent flyer program designed specially for students above 12 years old. The program enables students holding the membership card to enjoy various benefits from Malaysia Airlines and partners merchant outlets.

Benefits Grads for Students BenefitsStudents holding GRADS membership card are entitled for discounted airfare, and also discounts on partners merchant outlets.

Miles AccrualGRADS for Students is different from any ordinary frequent flyer program as it does not entitled for miles accrual.

Codeshare agreements Malaysia Airlines has codeshare with the following airlines Malaysia Airlines Codeshare Partners:{||- valign="top"| | |

|}

Awards Malaysia Airlines has won awards from international organizations, such as Skytrax for their service to passengers.

Incidents & accidents Malaysia Airlines is accredited by IATA with the IOSA (IATA Operations Safety Audit).

There have been two accidents involving passenger fatalities on Malaysia Airlines.





Other non fatal incidents











References External links

{{Infobox Airline| airline = Malaysia Airlines (MAS)
Penerbangan Malaysia| image = MalaysiaAirlinesLogo_New.jpg| image_size = 300px| IATA = MH| ICAO = MAS| callsign = MALAYSIAN| founded = 1947 (as Malayan Airways)]| secondary_hubs = Kota Kinabalu International Airport
Penang International Airport
Grads| lounge = Golden Lounge| alliance =| subsidiaries = [Firefly (airline)
MASwings
MASkargo, [Malaysia (Managing Director & CEO)| website = http://www.malaysiaairlines.com-->

Malaysia Airlines (Abbreviated: MAS,马航 ; [Malay language: Penerbangan Malaysia; Chinese language: 马来西亚航空公司; Hanyu Pinyin: Málaixīya Hángkōng Gōngsī) is the Flag carrier of Malaysia, operating scheduled services to over 100 destinations worldwide. It also operates domestic network and charter services. Its main base is Kuala Lumpur International Airport, with hubs at Kota Kinabalu International Airport, Penang International Airport and Kuching International Airport.

It is one of only five airlines in the world to have been awarded a 5-star rating by Skytrax besides Asiana Airlines, Cathay Pacific, Qatar Airways and Singapore Airlines.

History The airline started operations on 1 May 1947 as Malayan Airways, changing to Malaysian Airways in November 1963 after the formation of Malaysia. With the separation of Singapore from the Federation of Malaysia on 9 August 1965, the Singapore and Malaysia governments took over majority control from BOAC and other shareholders and the airline was renamed Malaysia-Singapore Airlines. On 3 April 1971 the airline was split into Malaysian Airlines System and Singapore Airlines. The new airline began operations on 1 October 1972 as the national carrier of Malaysia. On 15 October 1987, the trading name was changed to Malaysia Airlines.

Corporate Information Malaysia Airlines is listed on the stock exchange of Bursa Malaysia under the name Malaysian Airline System Berhad. Its parent company is Penerbangan Malaysia Berhad. The airline has suffered high losses over the years as a result of fuel price increases and poor management. The Government of Malaysia overhauled the operations of the airline and Idris Jala was appointed as the new CEO in 1 December 2005. Under his leadership, Malaysia Airlines unveiled its Business Turnaround Plan (BTP) in February 2006 which highlighted low yield, an inefficient network and low productivity (overstaffing). The airline headquarters building in downtown Kuala Lumpur has been sold. The new corporate headquarters is now at Sultan Abdul Aziz Shah Airport in Subang, Petaling.

The airline is owned by Penerbangan Malaysia Berhad (PMB) (69.34%), Employees Provident Fund Board (10.72%), Amanah Raya Nominees (Tempatan) Sdn Bhd (5.69%), State Financial Secretary Sarawak (2.71%) and Warisan Harta Sabah (2.4%). It has 19,546 employees (at March 2007).

Group structure Malaysia Airlines Group Structure {| align=right||-||}Malaysia Airlines has over 20 subsidiaries and associates including: ;Malaysia Airlines Cargo Sdn. Bhd.http://www.maskargo.com/module.php?folder=about&filename=about "MASkargo: Corporate Info"]. -100%

Malaysia Airlines Cargo Sdn. Bhd. is a cargo division of Malaysia Airlines and commercially known as MASkargo. It is a cargo carrier based in Advanced Cargo Center in Kuala Lumpur International Airport.

;MAS Aerotechnologies Sdn. Bhd. - 100%MAS Aerotechnologies Sdn. Bhd. is an engineering and maintenance division of Malaysia Airlines also known as Malaysian Airlines' Engineering and Maintenance Division. Malaysian Airlines' Engineering and Maintenance Division offers aircraft maintenance, calibration services, engineering & maintenance training and engineering & maintenance support to airline customers, including KLM, Garuda Indonesia and Royal Brunei Airlines.

;MAS Academy Sdn. Bhd. - 100%MAS Academy Sdn. Bhd. is a training facility for employees of Malaysia Airlines. The Academy also provides training for other organisations in airline operations and other related sectors.

;MAS Golden Holidays Sdn. Bhd. - 100%MAS Golden Holidays Sdn. Bhd. is a division of Malaysia Airlines. Known as Golden Holidays, the division is responsible for marketing and selling Malaysia Airlines holiday packages and tours.

FireFly

Firefly is a low cost airline which is a wholly subsidiary of Malaysia Airlines but to be managed by Flyfirefly Sdn. Bhd. The airline flies two daily services out of Penang International Airport to Kota Bahru, Langkawi, Kuantan and Kuala Terengganu, plus daily services to Phuket and Koh Samui in southern Thailand. FireFly, a new subsidary of Malaysia Airlines Malaysia's First Community Airline, FireFly

MASwings MASwings is a newly formed wholly owned subsidiary of Malaysia Airlines. The airline will take over the Rural Air Services in Sabah and Sarawak from FlyAsianXpress. MASwings has plans to purchase 10 ATR 72-500 aircraft to replace its 9 Fokker 50. They will also replace the current fleet of DHC-6-300 Twin Otters with the newer "Series 400" model. MASWings to replace Fokkers with ATR planes by 2009

Corporate image & logo Corporate image

;Female uniform - Sarong KebayaThe design of the Sarong Kebaya was introduced on 1 March 1986. It was designed by the School of Fashion at Mara Institute of Technology (Malay language: Institut Teknologi Mara) and later known as Mara University of Technology (Malay language: Universiti Teknologi Mara). The design reflects the Malaysian culture. The batik material depicts the kelarai motif which is a bamboo weave pattern. It appears in the background in subdued hues of the basic uniform colour. Superimposed on the kelarai motif is a mixture of local flora such as the cempaka, jasmine and the leaves of the hibiscus. The geometric Sarawakian motif is used for the lapels of the baju, edges of sleeves and the sarong.

On 1 January 1993, the colors of the batik were enhanced to complement the color of the male cabin crew's new uniform.

;Color Code* Sarong Kebaya with yellow flowers are for the Inflight Supervisors. * Sarong Kebaya with pink flowers are for the Chief Stewardesses, Leading Stewardesses and Flight Stewardesses. * Sarong Kebaya with magenta flowers are for the ground frontliners.

;Male uniform - Classic & Service JacketsMale cabin crews are required to wear the classic jacket whenever they are outside the aircraft with some exceptions. However, onboard the aircraft, male cabin crews with the exception of male In-flight Supervisors are required to wear the service jacket. The male uniforms are color-coded.

;Color Code* Dark shade Ottanio color jackets are for Inflight Supervisors, Chief Stewards, Leading Stewards and Flight Stewards. * Light shade Ottanio color jackets are for male ground frontliners.

Corporate logo ;Winged Tiger

The history of the airline started in 1937 when Malayan Airways Limited was registered as a company. Flying operations started in 1947, with the aircraft bearing the symbol of a Winged Tiger. In 1963, the airline was renamed Malaysian Airways Limited when the Federation of Malaysia was formed. Subsequently, Borneo Airways Limited was absorbed by Malaysian Airways Limited.

;MSAIn 1965, with the political separation of Singapore from Malaysia, there was continued participation by the governments of Malaysia and Singapore in the airline. In 1967 the company changed its name to Malaysia-Singapore Airline Limited (MSA), which was the joint national air carrier for both countries, and a new logo was introduced.

;Moon Kite {| align=right||-||} In 1971, Malaysia-Singapore Airline Limited was separated into two airlines, each with its own policies and objectives, leading to the birth of Malaysia's flag carrier, Malaysian Airline System (MAS) on 3 April 1971. The name was chosen because, in abbreviated form, MAS(as in EMAS) in Malay means gold, to symbolize quality service.

;Current logo (since 1987)A new corporate logo designed by Mara Institute of Technology (Malay language: Institut Teknologi Mara) later known as Mara University of Technology (Malay language: Universiti Teknologi Mara) was introduced on 15 October 1987, retaining the essence of the moon kite, with a sheared swept-back look for a more aerodynamic posture.

Along with the new corporate logo, a new type style - MALAYSIA, was created. . It is italicized to slant parallel with the logo to accentuate speed as well as direction. Within this corporate typestyle, the alphabets MAS bear red clippings to denote initials of the statutory name of the airline, Malaysian Airline System (MAS) were added after the original design was rejected by former Prime Minister Tun Dr. Mahathir. The introduction of blue to the original red logo has national significance. The red and blue divides equally in the mid-spine to denote equilibrium.

Destinations Under the Business Turnaround Plan (BTP), Malaysia Airlines began restructuring. The plan is based on the hub-and-spoke approach and the new Domestic Rationalism Policy announced by the Government. This resulted in Malaysia Airlines’ domestic routes being restructured from 118 to 22 routes and international routes from 114 to 90. The domestic restructuring plan began in August 2006, whilst the restructuring of the international sector is being phased. Phase one - rerouted flights via KL International Airport as the primary hub and phase two, which required routes to be axed after exhaustive route profitability are completed.

The plan is not just to reduce the airline flights but also to improve connectivity and frequency on targeted routes. Previously, Malaysia Airlines only operated 2 daily waves of flight arrivals and departures, but from August 2006, the airline operated 4 waves of flight per day. The airline also launched new flight schedules effective August 2006 to ensure better connectivity.

;InternationalAs of August 2006, Malaysia Airlines flies to 60 destinations worldwide plus 16 destinations within Malaysia. In cooperation with codeshare partner airlines, the airline serves a further 23 destinations worldwide. It was the first airline in Southeast Asia to fly to South Africa following the demise of apartheid and the only airline in Southeast Asia that serves South America via its services to Buenos Aires, Argentina. In 2006, it suspended its routes to Manchester, Vienna, Fukuoka, Chengdu, Xi'an, Cairo, Kolkata and Ahmedabad under its Business Turnaround Plan.

;DomesticThe implementation of Domestic Rationalism Policy in August 2006, saw Malaysia Airlines lose its non-trunk domestic routes and it will operate only 19 trunk routes within Malaysia. The national carrier operates 7 trunk routes between KL International Airport (KLIA) and Peninsular Malaysia cities, 6 trunk routes between KLIA and Sabah/Sarawak, and 6 trunk routes within Sabah and Sarawak. However, in July 2006, Malaysia Airlines will fly to 3 additional non-trunk routes increasing its domestic routes to 22.

;Rural Air ServicesFrom its creation, up until 31 July 2006, Malaysia Airlines provided air links between remote areas of East Malaysia and its urban centers through Rural Air Services (RAS). Using the 19-seater Twin Otter aircraft, Malaysia Airlines provided services to the airstrips in Bakalalan, Bario, Belaga, Kudat, Lawas, Limbang, Mukah, Long Akah, Long Banga, Long Lelang, Long Seridan, Marudi, Mulu and Tomanggong. The loss making RAS was inherited by Malaysia Airlines through the creation of Malaysian Airline System (MAS), from 1971 until 2006. The service is now operated by MASWings, a newly formed subsidiary wholly owned by Malaysia Airlines, which previously operated by FlyAsianXpress

Fleet Passenger The Malaysia Airlines fleet consists of the following aircraft as of August 2007: Malaysia Airlines Fleet Information "AeroMalaysia: Malaysia Airlines: Current Fleet"{| class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"|+ Malaysia Airlines Fleet|- bgcolor=white!Aircraft!Total!Passengers
(First/Golden Club/Economy)!Routes!Notes|-|Airbus A330-200|11|294 (10/44/250)
298 (0/42/256)
302 (0/42/260)|Domestic/International short-medium haul||-|[Airbus A380|(6 orders)|||Entry into service: 2008|-|Boeing 737-400|11|359 (12/41/306)
384 (18/50/316)|International long haul||-|[Boeing 777-200ER|17|282 (0/35/247)|International long haul||}

Cargo {| class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"|+ Malaysia Airlines Cargo Fleet|- bgcolor=white!Aircraft!Total!Cargo Capacity
(kg)!Notes|-|Boeing 747|4|100,000|Freighter aircraft|-|Boeing 747-400F|2|120,000|Freighter aircraft|}

Notes -RNSD aircraft is a refurbished aircraft with brand new cabin features. -As of August 2007, the average age of Malaysia Airlines' fleet was 11.8 years

The airline flies Boeing 747, Boeing 777-200 and Airbus A330 aircraft mainly for medium to long haul international routes, while the Boeing 737-400 is often used for shorter international and domestic flights departed from KL International Airport, Kota Kinabalu International Airport, Penang International Airport and Kuching International Airport.

Fleet Expansions in Airbus Livery

*a compensation payment for the delay in delivery of the superjumbos, Airbus To Compensate MAS For Delay In Delivery Of A380 Superjumbo *cancelling the order Nevertheless, they have yet to decide on the matter. However, MAS parent company Penerbangan Malaysia Berhad is still under talks with Airbus parent company EADS for the compensation of the A380 delay.. Options undertaken in regards to the delay of A380

Historic List of aircraft that Malaysia Airlines and its predecessor companies flew in past. "AeroMalaysia: Malaysia Airlines: Former Fleet"{| class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"|+ Malaysia Airlines Retired Fleet|- bgcolor=white!Aircraft!Total!Exit From Service!Notes|-|Airbus A300|1|October 1990||-|[Airspeed Consul|10|February 1980||-|[Boeing 737-100|23|March 1988||-|[Boeing 737-500 BBJ|1|June 2003||-|[Boeing 737-800|-|[Boeing 747-200|1|April 2002||-|[Bristol Britannia 1961-1963|-|[Britten Norman Islander|7|November 1969|5 operated by Malaysian Airways/
Malaysia-Singapore Airlines 1965-1969,
2 leased to Malaysia-Singapore Airlines
from [British Overseas Airways Corporation 1967-1969|-|de Havilland Canada DHC-2 Beaver||||-|De Havilland Canada DHC-6 Twin Otter|20|||-|[Fokker F50 albeit only two of them|-|[Douglas DC-3||||-|[Lockheed Super Constellation|6|March 2000||-|[McDonnell Douglas MD-11|2|||-|[Vickers Viscount|2|September 1963|Malayan Airways 1959-1963|-|}

Cabin

Malaysia Airlines offers three travel classes which include First, Golden Club, and Economy Class.

First Class The newer version of First class travel was introduced in 2005 is only available on Boeing 747-400 with 12 seats. It features a 180 degree flat bed seat with a pitch of 80" and a width of 20.5" which is electronically controlled that can choose from a variety of positions at the touch of a button. The seat also doubles a visitor’s seat. There is a 115 AC power outlet for the notebook or electronic devices, 15-inch LCD touch screen monitor for Select 3000i that can be stowed away when not in use and a personal controller unit. Amenity kit and a turn down seat service is available on all flights, where the cabin crew will transform the seat into a bed, with bedlinen prepared for the passenger. First Class cabins are fitted with mood lighting system where it is synchronised with the time and duration of the journey which enables passengers to adjust to the destinations' time zone, reducing the effects of jetlag.

Golden Club Class Business Class or Golden Club Class is available on all of Malaysia Airlines fleet. The newer business class that was introduced in 2005 can only be found on Boeing 747-400 which has 41 seats and Boeing 777-200 which has 35 seats. It features 171 degree lie flat seat with a pitch of 62" and a width of 18.5" which is electronically controlled that can choose from a variety of positions at the touch of a button. There is a 10.4-inch LCD touch screen monitor, a personal controller unit and a 115 AC power outlet for other devices into. Other business class are available on Airbus A330 series and Boeing 737-400 which only feature recliners. Personal Television are available on those type of seats on Airbus A330-200. Apart from First Class cabins, Golden Club Class cabins are also fitted with mood lighting system where it is synchronised with the time and duration of the journey which enables passengers to adjust to the destinations' time zone, reducing the effects of jetlag.

Economy Class Economy Class is available on all of Malaysia Airlines fleet. The seats feature a pitch of 34" and width of 17" with foot rests and lumbar support. On Boeing 747-400, Boeing 777-200 and Airbus A330-200, it offers a 6.5" Personal TV located behind each seat and footrest located below the seat infront.

In-flight entertainment Select is the in-flight entertainment system of Malaysia Airlines. There are two types of Select, Select 3000i and Select Mainscreen.

Select 3000i :All Malaysia Airlines B777 aircrafts and B747-400 aircrafts are fitted with the Select 3000i, passengers can choose over 500 hours of audio and video programming. With 200 music CDs and 150 movies and televison shows on-demand available, passengers can start, stop, forward and rewind their selected programme at will. A touch screen personal TV is available for First Class passengers and Golden Club Class (Business Class) on board Boeing 747-400 and Boeing 777-200 aircraft. Select 3000i is developed by Panasonic Avionics Corporation. Apart from offering programs in 14 languages, Select 3000i also offers free language lesson in 22 languages. LESSONS IN FLIGHTAround the World

Select 3000i Portable Media Player : Developed by e.Digital Corporation, Select 3000i Portable Media Player is an inflight entertainment system provided to Malaysia Airlines' First Class and Business Class passengers on several regional, semi-long haul A330 aircraft on North and South Asia routes. Passengers can choose over 100 hours of On-Demand movies, TV shows, and sports. The system is similarly used by Lufthansa, Air France and Alitalia. eDigital eVU Malaysia Airlines Successfully Launches e.Digital's Portable 8" eVUTM IFE System and Services

Frequent flyer programs Malaysia Airlines has two frequent flyer programs, Grads for Students by Malaysia Airlines (Grads) and Enrich by Malaysia Airlines (Enrich). Grads is a frequent flyer program with benefits designed for students. Enrich by Malaysia Airlines is a frequent flyer program for frequent travelers that comprises a variety of airlines, banks, credit card issuers, hotels and lifestyle retailers around the world.

Enrich by Malaysia Airlines On September 30, 1987, Malaysian Airline System introduced the Esteemed Traveller frequent flyer program. In the early 1990s, Malaysia Airlines, Cathay Pacific Airways, Thai Airways International and Singapore Airlines launched their joint Asian frequent flyer program Passages. The joint program was officially dissolved in 1999 and the Enrich frequent flyer program made its debut after the split from Passages.

Enhanced EnrichOn July 12, 2006, Malaysia Airlines introduced its enhanced Enrich frequent flyer program. The program is now known as Enrich by Malaysia Airlines (Enrich), modeled after its more successful frequent flyer program Grads for Students by Malaysia Airlines. One of the enhancements in the program was the introduction of the Enrich Silver membership, which focuses on economy class travelers, while retaining the other memberships – Enrich Blue, Enrich Gold and Enrich Platinum.

MemberEnrich current membership of one million is spread over 240 countries, with the strongest in Malaysia at about 60%, followed by Australia (14%), Singapore, Britain and the US. Enrich membership numbers have been growing at an average of 23 percent per year, well above the industry’s average of 18 percent. Enrich members clocked in a total of 2.5 billion miles in 2005.

BenefitsThere are four levels of Enrich memberships, each offering various privileges including priority check-in, priority standby, extra baggage allowance, amongst others. Miles can be accrued on qualifying Malaysia Airlines services, as well through a host of partners, including airlines, hotels, car rental agencies and credit card companies. Miles accrued by members allow for redemption for free travel, free upgrades and a host of other complimentary services.

PartnersMembers of Enrich are able to accrue miles on qualifying flights/stays on the Enrich Partners such as: {||- valign="top"| | |}

Grads Grads for StudentsGRADS is Malaysia Airlines' frequent flyer program designed specially for students above 12 years old. The program enables students holding the membership card to enjoy various benefits from Malaysia Airlines and partners merchant outlets.

Benefits Grads for Students BenefitsStudents holding GRADS membership card are entitled for discounted airfare, and also discounts on partners merchant outlets.

Miles AccrualGRADS for Students is different from any ordinary frequent flyer program as it does not entitled for miles accrual.

Codeshare agreements Malaysia Airlines has codeshare with the following airlines Malaysia Airlines Codeshare Partners:{||- valign="top"| | |

|}

Awards Malaysia Airlines has won awards from international organizations, such as Skytrax for their service to passengers.

Incidents & accidents Malaysia Airlines is accredited by IATA with the IOSA (IATA Operations Safety Audit).

There have been two accidents involving passenger fatalities on Malaysia Airlines.





Other non fatal incidents











References External links



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